Governance · Accountable Autonomy
Controlled AI, proven — not promised.
Frontline treats governance as a default, not an afterthought. Every action is classified, gated, and signed — so you can answer not just "what did the AI do?" but "prove it."
Classified before it runs Human-gated on risk Signed & verifiable
Policy decisionapproved
Requested action
Send price quote to lead · ₹45L plot
High riskpolicy: no_pricing_without_human
Classified — high risk
Blocked auto-send — policy hit
Routed to human · ops reviewer
Approved with edits
Trust Receipt
signed · verifiable
actionqualify_lead
policypricing → human ✓
sources3 approved docs
signaturesha256:9f2a…c41
The model
Six guarantees, on every AI run.
These aren't optional add-ons — they're how the governed runtime executes every action, for every app.
Guardrails
Topic, intent, and action-level policies that block, escalate, or require approval — fail-closed.
Human review
Sensitive answers and high-risk actions are routed to humans with full context, before anything irreversible.
Trust Receipts
Every AI action emits a signed, independently verifiable receipt — no black box, no trust-us.
Audit logs
Every AI run, source, prompt, model, and policy trigger is recorded.
Evidence
Each response carries its source attribution — visible to operators and reviewers.
Role-based access
Admins, reviewers, and operators see only what they should — with row-level record ownership available per tenant.
Risk categories
Every action is classified before it runs.
The classification decides the path: answer directly, escalate on doubt, or always route to a human.
High risk
Pricing & quotes · Legal & contractual questions · External actions (CRM writes, payments)
Always requires human approval
Medium risk
Returns / refunds · Sensitive personal data · Third-party referrals
Escalates on low confidence
Low risk
Approved FAQs · Project descriptions · General enquiries
Answered directly, still logged
Policy library
Example policies that ship by default.
Policies are enforced at the write boundary — not suggested in a prompt the model can ignore.
Do not invent pricing
Do not promise guaranteed returns
Do not provide legal advice
Do not execute external actions without approval
Escalate low-confidence answers
Log & sign every AI decision
Trust Receipts
Don't take our word for it. Verify the receipt.
Every action the AI takes leaves a signed, independently verifiable Trust Receipt — the source of truth for audits, disputes, and peace of mind.